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Oxfam America Job Description Total Rewards Lead DEPARTMENT: People, Culture, and Global HR Boston, MA Posted 9/17/19
PURPOSE OF POSITION: The Total Rewards Lead develops and supports Oxfam America’s total rewards programs and advances initiatives to improve and enhance the agency’s total rewards offerings including benefits, compensation, and wellness.
COORDINATES WITH: Oxfam America US-based and global staff, managers, benefits brokers, third-party benefits administrators, survey groups, and other external stakeholders.
PRIMARY RESPONSIBILITIES:
• Develops and supports employee total rewards programs including health, dental, and vision plans, group life, STD, and LTD insurance, retirement plans, international travel and medical coverage, employee assistance plans, long-term care, COBRA and ACA, and comprehensive wellness programs. • Manages leaves of absence ensuring proper benefits administration, compliance with FMLA and ADA, coordination with applicable state laws, and with Finance; advises employees on process and policies. • Manages annual vendor renewals and participates in RFPs; oversees benefits open enrollment including testing; coordinates with external plan vendors, helps prepare and review communication materials, oversees benefits and wellness events; audits employee elections and trouble-shoot issues. • Ensures that all total rewards communication programs are pro-active, well-communicated, and easy to understand for employees. ensures timely updates to intranet and social media sites. • Ensures successful, timely, and accurate benefits enrollment for the entire employee lifecycle including on-boarding, life events, and off-boarding. • Evaluates new and existing job descriptions by analyzing duties and responsibilities; grades job descriptions to determine appropriate position and salary levels; prepares salary recommendations for managers regarding new hires, promotions, and pay adjustments. • Coordinates annual salary increase process with key stakeholders and ensures timely notifications. • Helps develop agency compensation levels utilizing salary survey data to ensure internal and external equity. • Responsible for participating in annual compensation and benefits surveys. • Reconciles monthly benefits invoices regularly and expedites payment. • Supports implementation of the total rewards component of the agency’s new ERP system. • Ensures accuracy of all compensation and benefits-related data; supports scheduled audits and conducts regular data audits; partners with Finance department to resolve issues and ensure accurate deductions.
EXPECTATIONS FOR THE POSITION:
• Will stay abreast of professional standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning of the field. • Will work effectively and collaboratively in support of building a team-based culture of work, will perform all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America mission and goals. • Will have an understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice and diversity in our workplace and programs. • Within key areas of responsibility, will have a commitment to providing a safe environment for staff, partners, and beneficiaries, and a commitment to promoting safeguarding in our workplace, programs, and the communities we serve.
REQUIRED QUALIFICATIONS:
Education:
• Bachelor’s degree or equivalent experience in Human Resources, Business Administration, or other related discipline, or equivalent combination of education, experience, and training.
Experience and Core Competencies: • Five or more years of progressively responsible total rewards experience with demonstrated record of achievement. • Comprehensive knowledge of federal, state and local laws and regulations affecting compensation and benefits. • Exceptional attention to detail and to data quality and accuracy. • Outstanding analytical skills. • Ability to research and resolve complex compensation and benefits questions through referencing Oxfam policies, union contracts, SPDs, and online resources. • Ability to compose effective and accurate employee communications including emails, letters, intranet copy, and social media posts. • Excellent problem-solving skills, including ability to pro-actively resolve issues and persevere until resolution. • Ability to identify process inefficiencies and to recommend and implement process improvements. • Exceptional customer-service orientation and responsive to employee questions; meets commitments. • Ability to tactfully and diplomatically mentor and coach staff and management. • Proficient with HRIS systems and Microsoft Office, especially Word and Excel. • Ability to work well within a team environment, resolve conflict and be open to others’ ideas.
PREFERRED QUALIFICATIONS:
• Professional certification(s): CEBS, SPHR, or GPHR. • Experience with Oracle HRIS system. • Experience with ADP. • Ability to communicate in Spanish and/or French.
Status: Exempt / Confidential / Non-Union / Grade F or G
To apply and for more information: Please click here.
